Ordering Info

Making a purchase online could not be easier. Once you have selected your item click Add To Basket. This will lead you to the checkout (don’t worry you can continue shopping if you wish) where you will be asked for your details. We accept all major credit & debit cards through Protx, which is a secure online payment gateway. You can also pay via Pay Pal, you don’t even need an account! Or you can pay via cheque, made payable to D.Butler and sent to the address below. Orders placed by cheque will be dispatched as soon as payment has cleared and this can take up to 5 working days.

Orders placed by E-Cheque will be dispatched as soon as payment has been cleared. This can take up to 10 days.

You will then receive a Notification of Order email. We try and send out all orders within 3 days but this may vary over busy periods, please contact us if you need your order quickly and we will try our best to get it out to you sooner. During busy periods please allow 10 days for delivery. A Dispatch email will then be sent out once the order has been posted.

Shipping

Uk Orders

All Uk orders will be sent out via First Class Recorded delivery and should arrive within 2 – 3 days. A signature will be required. Orders over £50 are upgraded to Special Delivery free of charge. A signature will be required upon arrival. This service costs £3.50.

If you need your order urgently then please select Next Delivery and it should arrive the next working day. The order must be placed before 12 noon. A signature will be required. This option also insurances your purchase if the item is lost or stolen in the post. Next Day Delivery is £5.50.

International Orders

International orders are sent via standard Airmail and should arrive within 3 days to Western Europe, 4 days to Eastern Europe and 5 days to the rest of the world. This option does not have a tracking number & costs £2.00.

Internationally Signed For

A signature will be required upon arrival. Delivery times vary country to country. Internationally Signed For Europe £5.00 & to the rest of the world this service is £5.50.

Please note Cutie Pie cannot be held responsible for any Custom Charges. We have no control over these, sorry!

All shipping guidelines are supplied by the Royal Mail.
Cutie Pie cannot be held responsible for items lost or stolen in the post or in transit.

Packaging

All products come gift wrapped in our signature Cutie Pie boxes. This service is completely free of charge.

Returns

We hope your love your Cutie Pie jewellery as much as we do but if not here are a few guidelines. Items must be returned within 7 days of receipt in a new and re- saleable condition and must be returned in its original packaging. We recommend you use a recorded delivery service for your own protection as Cutie Pie cannot be held responsible for items lost or damaged in transit. Please email info@ilovecutiepie.com to arrange for a refund of your order and to obtain a returns code; we are unable to accept returned packages without prior authorisation. Please include your full name, transaction ID and the reason for your return. Due to hygiene reasons Cutie Pie does not offer a refund on any earrings unless they are of unsatisfactory quality. Cutie Pie cannot accept returns from the Bespoke Service as these items are custom made for you. Please be aware that goods are returned at your own expense. Delivery charges will only be refunded in full in the event of the goods being fautly.

Repack the item and send to:

I Love Cutie Pie
402 Wootton Road
Kings Lynn
Norfolk
PE30 3EA

Press

For all Press enquiries please contact: 

Becky White PR
T. 07809 575 404
E. becky@beckywhite-pr.com

Wholesale

We do offer a wholesale option on some of our collection. Please email dani@ilovecutipie.com for our Wholesale Terms & Conditions and our current Cutie Pie Wholesale price list.

Cutie Pie Stockists

UK

Soho Hip
14b Pottergate
Norwich
NR2 1DS

Cargo Clothing,
7 Nalders Court,
Pydar Street,
Truro
Cornwall

Pink & Lilly
2 Stoney Street,
Nottingham,
NG1 1LG

Lady JoJo's Boutique,
11 West Port,
The Grassmarket,
Edinburgh,
EH1 2JA

Editor
9 Lisburn Square
Lisburn
BT28 1TS

IRELAND

Grasshopper
31 Ballymahon Street
Longford
Co. Longford 

Loulerie - Dublin

EUROPE

FKIDS - Hamburg, Germany

Sunrise - Hossegor, France

If you would to become a stockist please email dani@ilovecutiepie.com

Cutie Pie Online

www.allthingsoriginal.com 

www.laccrodushopping.com

http://fkids-are-older.de/

http://www.lilywigglesworth.co.uk