Goods are returned at your own expense. A full refund will only be issued if the product is faulty or has been constructed incorrectly.Due to hygiene reasons Cutie Pie does not offer a refund on any earrings unless they are of unsatisfactory quality. Items must be returned within 14 days of receipt in a new and re-saleable condition. To return an item: repack the item in question in its original packaging and send to the address stated below. Cutie Pie also recommends that you use a recorded delivery service for your own protection. The terms and conditions do not affect your statutory rights as a consumer.

Cutie Pie HQ
Garners ,
Station Road,
Burnham Market,
Kings Lynn,
Norfolk,
PE31 8HA

Cutie Pie cannot accept returns from the bespoke service, as the items are custom made for you.